Your hosts

Say hello - to fun and passion

We have been passionate hosts at the Best Western Premier Alsterkrug Hotel since 1985. We are a strong team of long-standing and experienced employees as well as young and innovative minds from 13 nationalities.

Director

Das Bild zeigt eine freundliche Frau in einem blauen Anzug, die an einem Empfangstresen sitzt. Im Hintergrund ist ein Logo sichtbar, das einen stilisierten Berg zeigt.

Janine Beek
has been part of the Alsterkrug family since February 2002

Responsibilities:
Mrs Beek is your hostess and holds the team and the threads in the entire hotel together.

Her motto:
With a relaxed saying as a Rhinelander, every challenge can be mastered.

What do you like about the Alsterkrug?
I particularly appreciate the good and cordial cooperation throughout the team.

Deputy Director

Die Frau steht lächelnd in einem stilvollen Raum mit warmem Licht. Sie trägt eine schwarze Jacke und eine helle Bluse.

Petra Ryba
has been part of the Alsterkrug familysince August 1993

Responsibilities:
Mrs Ryba is responsible for the entire Food & Beverage area as well as accounting and administration. She knows the Alsterkrug better than anyone else here.

Her motto:
Don't hesitate to ask Petra.

What do you like about the Alsterkrug?
I particularly appreciate the personal and respectful interaction with each other.


Personnel management

Das Bild zeigt eine lächelnde Frau in einem blauen Blazer. Der Hintergrund ist hell und hat schlichte Holzpaneele.

Gabriele Templin
has been part of the Alsterkrug family since May 2012

Area of responsibility:
Mrs Templin is the contact person for all personnel matters. From recruiting to contracts, wages, personnel development, training support and projects.

Her motto:
Only those who burn themselves can light a fire in others!

What do you like about Alsterkrug?
I appreciate the different characters and nationalities of our team, with whom we bring our fun and passion to success together!

Housekeeper

Auf dem Bild steht eine Frau in einem schwarzen Blazer mit einer braunen Krawatte. Sie lächelt freundlich und hat eine moderne Frisur, im Hintergrund ist ein heller Raum zu sehen.

Jolanta Kühl
has been part of the Alsterkrug family since February 2012

Responsibilities:
Mrs Kühl is responsible for housekeeping and is therefore the contact person for cleanliness, hygiene and well-being at the Alsterkrug.

Her motto:
Not at home but still at home.

What do you like about the Alsterkrug?
I appreciate the family atmosphere in a sophisticated establishment. A relaxed place in Hamburg for families, business travellers and Hamburg explorers.

Rooms Division Manager

Das Bild zeigt eine Frau in formeller Kleidung mit einem dunkelgrauen Anzug und einem roten Halstuch. Sie schaut direkt in die Kamera und steht vor einem modernen Hintergrund.

Nina Redecker
has been part of the Alsterkrug family since June 2012

Responsibilities:
Mrs Redecker is our Rooms Division Manager and is the contact person for all matters relating to rooms and reservations.

Her motto:
It's better to stumble along new paths than to get stuck on old ones.

What do you like about the Alsterkrug?
I appreciate the family atmosphere, the short decision-making processes and the fact that private and professional needs and wishes are always catered for.

Conventional Sales Coordinator

Das Bild zeigt eine Frau in einem grauen Anzug mit Bluse und einem lila Schal. Sie lächelt freundlich und steht an einem Empfangstresen.

Sabine Lexow
has been part of the Alsterkrug family since July 2024

Responsibilities:
Mrs Lexow is responsible for the banqueting department and is the contact person for all enquiries in the event and conference sector.

Motto:
All challenges can be mastered pragmatically and with humour.

What do you like about the Alsterkrug?
I appreciate the family atmosphere, the fun at work and the passion to make all tasks a success together.



Receive line

Das Bild zeigt eine Frau in einem schwarzen Anzug mit einer weißen Bluse und einem pinken Halstuch. Sie steht freundlich lächelnd in einem modernen Raum mit einer stilvollen Wanddekoration.

Carolin Sontag
has been part of the Alsterkrug family since July 2023

Responsibilities:
Mrs Sontag is our reception manager at the front desk and is the contact person for all matters relating to our guests' stay at the Alsterkrug Hotel.

Her motto:
If you can imagine it, you can do it.

What do you like about the Alsterkrug?
There's never a dull moment at the Alsterkrug. Every day holds new, surprising and challenging tasks. The support within the entire team is particularly worth emphasising.

Jan Bronsert

Der Mann trägt einen dunklen Anzug mit Krawatte und steht lächelnd hinter einer Bar. Im Hintergrund sind Gläser und Getränke sichtbar.

Jan Bronsert
has been part of the Alsterkrug family since November 2024 

Responsibilities:
Mr. Bronsert is responsible for the planning and organization of all aspects of catering in our Alsterkrug Hotel. This includes ensuring the quality of food and beverages. He is also responsible for optimizing guest service to create an unforgettable experience.

His Motto:

What do you appreciate within the Alsterkrug family?