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He repeatedly hung up on us when we tried to schedule a wake up call. I guess the World Cup was more interesting.
Dear Mr. Pallis, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At that time our ladies on reception were getting 30 guests from the airport. So they were trying to settle it. As you came down after a while to settle a wake up call yourself, you also said that your phone did not work quite well. So I promised you that we will take care of it and our night shift will knock on your door in case you won`t get the call in the morning. We are glad that you did get the call and we hope you did have a safe trip home. Sincerely, Your Alsterkrug-team
Gutscheine