BEST price guarantee

Direct booking on our website saves you 5 % towards other online booking engines. Always!

If you book directly with us you’ll always get the BEST available daily rate and attractive special offers and savings, such as “three nights for the price of two (3 for 2)”, or our weekend rate. If you find a comparable deal online* at a better price than our own website www.alsterkrug-hotel.de, we’ll always charge you the lowest price, less a discount of 5%. To claim the BEST price guarantee, please provide us with a screenshot of the website where you saw the offer, or a link, so that we can verify it. Please note that we must also be able to see the conditions of sale (including cancellation policy) so that we can check the deal properly.

Alternatively, you can contact our reservations team directly by phone on: +49 (0)40 51 30 30.

 *To qualify as comparable, any deal must feature the identical dates, room category, services and share all of the same conditions of sale.