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Because we care!

As a family-run hotel, personal and tailored service is just as important to us as your health and safety. Therefore, we have thought carefully how we optimise our standards to guarantee both. Thank you very much for your help and support to protect your health as well as the health of our employees.

Since April 2nd, 2022, Corona restrictions no longer apply throughout the hotel & restaurant!


  • Before check-in: please use the provided hand disinfection in the entrance area.
  • You confirm us with your signature, that you haven't been travelling in a virus-variant-area within the last 10 days. 
  • Your room key will be disinfected after each check-out.
  • We will provide a breakfast buffet in our restaurant from 6:30am - 10:30am. (Sat. & Sun from 7:00am – 11am)  It is always necessary to reserve a table via reception! 
  • We will skip the cleaning-service of your room during your stay. If you require extra cleaning, please do not hesitate to let us know. We keep towels etc. ready for you at the reception at any time.
  • The hotel restaurant will be open from 12am-10pm for a la carte dinner. Closed on Sundays! 
  • Our bar will be open Fr.-Sa. until 0 pm. and Su.-Th. until 11pm.
  • Our asterSPA is open Mo.-Su. between 4pm and 10pm. We also offer appointment treatments again.
  • Fitness is open.
  • We are very happy if you pay with your card. 
  • We have increased the high cleaning standards in the entire hotel and especially in your guest room.


Be aware, that due to the situation additional booked services, such as Zoo, Miniaturwunderland etc. there can be increased waiting times or a pre-booking is required. Our reception team is happy to support and help you with your bookings.

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Best Western Premier
Alsterkrug Hotel

Alsterkrugchaussee 277
22297 Hamburg

Telefon: +49 (0)40 513 030
E-mail: info@alsterkrug-hotel.de

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YES, I DO … wish to benefit form exclusive offers for newsletter subscribers. We will send you our specials directly into your e-mail box. As a little thank you you will get a 10 Euro discount on your next booking!

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