Corona guidelines

From January 10th, 2022, the 2G-plus rule (vaccinated, recovered AND tested!) applies in our Hotel & Restaurants

A rapid test not older than 24 hours or a PCR test not older than 48 hours or a booster vaccination is considered as tested. Please remember to show the appropriate proof (via your CovPass app) and a valid photo ID.

Please note, that the recoverd status is only valid 90 days! 

! If you, as a hotel guest, make use of our gastronomic offer (including breakfast), you must repeat the test after 24 hours (rapid test) or 48 hours (PCR test). An extended period of 72 hours applies to overnight stays only.

As a family-run hotel, personal and tailored service is just as important to us as your health and safety. Therefore, we have thought carefully how we optimise our standards to guarantee both. Thank you very much for your help and support to protect your health as well as the health of our employees. 

  • Before check-in: please use the provided hand disinfection in the entrance area.
  • To check-in, please provide us with proof of your complete Covid-19 vaccination (+ 14 days) or recovery (via your CovPass app) and a valid photo ID and a negativ Corona test. Exceptions may apply to children under 16 years of age and unvaccinated persons with a certificate who may not be vaccinated for medical reasons.
  • You confirm us with your signature, that you haven't been travelling in a virus-variant-area within the last 10 days. 
  • People who have had a corona vaccination with a vaccine not certified in the EU may stay overnight in our hotel if they have a written or digital vaccination certificate and a negative PCR test that is not older than 48 hours at the beginning of the stay.
  • Hotel guests with testing-duty (without booster) must repeat the test every 72 hours. This extended period only applies to overnight stays. The time limit of 48 hours (PCR) and 24 hours (rapid test) applies to gastronomic offers (including breakfast).
  • Your room key will be disinfected after each check-out.
  • Keep a distance of min. 1.5 meter! Appropriate notes have been installed in case you have forgotten it.
  • We will provide a breakfast buffet in our restaurant from 6:30am - 10:30am. (Sat. & Sun from 7:00am – 11am)  It is always necessary to reserve a table via reception! 
  • We ask you to wear a mask at all times if you are in the public areas of the hotel.
  • The hotel restaurant will be open from 6-10pm for a la carte dinner. Our bar will be open until 11pm. 
    Whenever you enter the restaurant it is necessary to check-in via LUCA-APP
  • Please use elevators separately and only with people from the same household.
  • Our asterSPA is open Mo.-Su. between 4pm and 10pm. Due to contact restrictions, a maximum of 10 people can use the SPA at the same time.
  • Fitness is open.  Due to contact restrictions, a maximum of people may apply. 
  • We are very happy if you pay with your card. 
  • We have increased the high cleaning standards in the entire hotel and especially in your guest room.
  • A separate negative test (not older than 24h, PCR 48h) may be necessary for booked or included additional services such as city tours!

Be aware, that due to the situation additional booked services, such as Zoo, Miniaturwunderland etc. there can be increased waiting times or a pre-booking is required. Our reception team is happy to support and help you with your bookings.