Trainee hotel specialist (m/f/d)

Die Frau trägt eine elegante Uniform mit einer dunklen Weste und einer roten Krawatte. Sie lächelt freundlich und steht in einem modernen Raum mit Tischen.

We offer a challenging and varied apprenticeship in a great, committed team. After your training, you will have excellent opportunities to continue supporting our company.

... Your path to becoming a professional host

We are looking for you - to strengthen our team

for 01 August 2026 and 01 February 2027 by arrangement!

We offer you:

In addition to a high-quality apprenticeship, we offer you

  • Performance-related and fair training remuneration from € 1150
  • A high-quality apprenticeship
  • Payment of SFN bonuses after the probationary period
  • Flexible scheduling with working time account
  • Electronic working time recording - app for duty roster and payroll accounting
  • Team spirit and a familiar environment
  • Personal mentor from the specialist area
  • Support for participation in professional competitions
  • Support for participation in youth competitions - e.g. "Golden Flambé Pan", Delta Cup, youth championships, marketing competition
  • Induction programme
  • Internal communication app
  • Opportunity to participate in an exchange programme abroad (approx. 3 weeks = ERASMUS) if you perform well
  • Digital report booklet via azubi:web, learning tools and chalanges
  • Open door policy and flat hierarchies
  • Holiday and Christmas bonus
  • 24 days' holiday and an extra day every year
  • Numerous training and further education opportunities
  • Many employee benefits/discounts via the BWH Hotel Group
  • Special prices at Best Western Hotels worldwide
  • Payment of the hvv Germany ticket for trainees or travel allowance
  • Provision and cleaning of workwear
  • 25% discount at the Alsterkrug restaurant and Bistro Braband
  • Birthday present & anniversary bonus
  • Increased subsidy for company pension scheme and start-up funding
  • Free employee catering
  • Trial sleepover for all new employees
  • Support in finding accommodation

Seal of quality from the Dehoga Association = top training hotel

You will inspire us:

  • a charming smile
  • Be motivated and committed to the job
  • Good school leaving certificate (at least secondary school leaving certificate)
  • Being of legal age is an advantage
  • Initial practical experience through an internship in the hotel/catering industry is an advantage
  • Flexibility and organisational skills
  • A sense of responsibility
  • Guest-orientation and good manners, well-groomed appearance
  • Good knowledge of MS Office programmes
  • Very good knowledge of German and English, additional language skills are ideal

Your tasks:

Extract from the training content:

  • Welcoming, advising and looking after guests
  • Set up and check guest rooms and create cleaning plans
  • Serving food and drinks; wine service and working at the guest's table
  • Conducting sales talks, preparing calculations and offers
  • work with a hotel booking system - Guestline, and manage a hotel cash register - Gatronovi
  • Planning, organising and running events
  • Insights into sales & marketing tasks - guest reviews, statistics, homepage...
  • Planning staff deployment, guest correspondence, merchandise management
  • Guest mailings
  • Reservation processing and insight into group reservations
  • Insights into revenue management

If you have a very positive charisma, have esprit, approach people, then you are exactly the right person!

So, let's go to one of the most beautiful cities in Germany - Hamburg!

Have we aroused your curiosity? Then use our online application form or send us your documents by e-mail.


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